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Privacy Policy

1. Information we collect

we may collect the following information when you use our website or mobile app. 

a. Personal Information

- Name

- Email address

- Phone number

- Address for cleaning services 

b. Usage & technical data

- Device information (model, operating system, browser type)

- IP address 

- App activity (pages viewed, buttons clicked)

- Cookies and similar tracking technologies

2. How we use your information

We use information to:

- Book and manage cleaning appointments

- Send confirmations, reminders, and updates 

- Improve our services and app performances 

- Provide customer support

- Maintain safety and prevent fraud

3. Payment Processing

We do not store your full payment card information. All payments are completed externally by the user through third party payment services such as Zelle, PayPal, Venmo, or cash. These services may collect their ow information according to their privacy policies.

4. Sharing your information

We do not sell your personal information.

We may share information only with:

Trusted cleaning professionals assigned to your booking 

- Legal authorities if required by law or to protect our business

5. Data Security

We use administrative, technical, and physical safeguards to protect your informations. However, no method or transmission over the internet is 100% secure.

6. Your rights

Depending on your location, you may have the right to:

- Access you personal data 

- Request corrections

- Request deletion of your data

- Opt-out our marketing messages 

You can make these request by contacting us at: lalimpiaditaservices@gmail.com

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

8. Third Party Links 

Our website or app may contain links to third-party sites. We are not responsible for their privacy policy.

9. Changes to This Privacy Policy

We may update this policy from time to time, Any changes will be posted on this page with an updated "last Updated" date.

10. Contact Us

If you have any questions or concerns, contact us at:

La Limpiadita Cleaning Services 

lalimpiaditaservices@gmail.com 

https://www.lalimpiaditaservices.com/es

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